Privacy Policy

This Privacy Policy explains how Echo Casting Limited will collect, use, disclose, and protect your personal information from our website visitors. 

Information We Collect

We collect information from you under the following circumstances: 

When you become a member on our website and if you are a client of Echo Casting. We collect the personal information you give us such as your name, address, phone number and email address.

• When you register for an account on our website, we collect your name, address and contact details including telephone number and email address.
• When you complete online forms, take part in surveys, write posts on any message boards, post any blogs, or enter any competitions or prize draws, we may collect your name, address and contact details including telephone number and email address.
• When you contact us offline, for example by telephone, email or post, we may collect your name, address and contact details including telephone number and email address.
• When you visit or browse our website, we collect information about your website visit or use of our products using cookies (see cookie section below for more information).

Personal Information we collect: 

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Payment information (credit/debit card details - only collected if necessary for transactions)
• Other information you voluntarily provide to us (e.g., through contact forms, surveys, or when subscribing to our newsletter)

Technical Information we collect:

• IP address
• Browser type and version
• Operating system
• Referrer URLs
• Pages visited on our website
• Date and time of visits
• Cookies and other tracking technologies

We will hold your personal information on our systems only for as long as is necessary for the relevant activity. 

We process your personal data based upon the following lawful bases: 

• Consent: You have given clear consent for us to process your personal data for a specific purpose. 
• Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract. 

Legal obligation: The processing is necessary for us to comply with the law (not including contractual obligations). 

• Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

How We Use Your Information

We may use your information for the following purposes:

To provide and improve our website and services: 

• To personalise your experience on our website
• To respond to your inquiries and fulfill your requests  
• To provide customer support
• To improve the functionality and security of our website

To communicate with you

• To send you newsletters, promotional emails, and other marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To make a booking
• Becoming a member of our website or an Echo Casting client 

For marketing and advertising purposes:

• To display targeted advertisements (if applicable)
• To analyse website traffic and user behavior

For legal and compliance purposes:

• To comply with legal and regulatory requirements
• To enforce our Terms of Service
• To protect our rights and the rights of others
• To prevent fraud and abuse

How do you get my consent?

When you provide us with personal information to become a member on our website or sign to join Echo Casting, we understand that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent and provide you with an opportunity to say no. Any Client who is on our Casting Agency will have agreed to be on our website.

How do I withdraw my consent?

If you change your mind after you opt in, you may at any time withdraw your consent for us to contact you, and for the continued collection, use or disclosure of your information, by using any ‘unsubscribe’ link in marketing received, by contacting us at admin@echocasting.co.uk  Echo Casting Limited, 167-169, Great Portland Street, London, W1W5PF

Data Sharing and Disclosure

We may share your information with Third-party service providers:

Our website is managed by GoDaddy who have their own privacy policies in respect to the information. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by GoDaddy and linked providers. 

GoDaddy privacy Policy

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Third-party service examples

• Payment processors 
• Shipping companies
• Marketing platforms 
• Analytics providers
• Other third parties who assist us in operating our website and providing our services

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practice to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your payment card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Business partners:

• With your consent, we may share your information with our business partners for marketing purposes.

Legal authorities:

• We may disclose your information to law enforcement agencies or other authorities if required by law or to comply with legal processes.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. 'Cookies' are small pieces of information stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

This may include:  

• Session cookies: Temporary cookies that expire when you close your browser.
• Persistent cookies: Cookies that remain on your device for a longer period.  
• Third-party cookies: Cookies set by third-party services, such as analytics providers and advertising networks.

If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Tropic website. However, if you would like to, you can change your cookie settings at any time. 

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  Any child that is a client of Echo Casting is reminded about online safety and the use of mobile phones. They are discouraged from viewing our website, all information their guardians need will be sent out directly. 

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Restrict the processing of your personal information  
• Withdraw your consent to the processing of your personal information (where applicable)  
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Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@echocasting.co.uk

ECHO CASTING LIMITED

Company Number 16106585

167-169, Great Portland Street, London, W1W5PF